KUNUZNA SUPERMARKET (S.P.S – L.L.C)

Last Updated: 01/06/2025, 08:27:31 PM

Introduction

At Kunuzna Supermarket (S.P.S – L.L.C), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or interact with us online or offline.

1. Who We Are

KUNUZNA SUPERMARKET (S.P.S – L.L.C)
Registered and operating in the United Arab Emirates.
This policy applies to our online marketplace, physical store, and all related services under the name Kunuzna.

2. Information We Collect

We may collect the following types of personal information:

  1. Information You Provide:
    • Name, address, phone number, email address
    • Billing and delivery information
    • Account login credentials (when registering)
    • Product preferences, feedback, and communication
  2. Automatically Collected Information:
    • IP address and browser/device type
    • Usage data (pages visited, session duration)
    • Cookies and tracking tools for personalization

3. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver orders
  • To manage your account and preferences
  • To provide customer support
  • To send updates, promotions, and transaction notifications
  • To improve our website, products, and services
  • To comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Delivery and logistics partners to fulfill your orders
  • Payment processors for transaction handling
  • Government authorities if required by law
  • Service providers assisting us in marketing, analytics, or IT support5. Your Rights

5. Your Rights

Depending on applicable law, you may have the right to:

  • Access and correct your personal data
  • Request deletion of your data
  • Opt-out of marketing communications at any time
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us at:
📧 privacy@kunuzna.com

6. Data Security

We take all reasonable and legal precautions to protect your data from unauthorized access, loss, misuse, or disclosure, including:

  • SSL encryption on our website
  • Secure payment gateways
  • Restricted access to personal data

7. Cookies

We use cookies and similar technologies to:

  • Remember your preferences
  • Enable site functionality
  • Analyze traffic and performance

You can disable cookies via your browser settings, but it may affect website functionality.

8. Retention of Data

We retain your personal data only as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes or enforce agreements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this policy or how we handle your data, contact us at:

KUNUZNA SUPERMARKET (S.P.S – L.L.C)
📍 Al Ghanem Building A Block, Al Naseem Str, Ajman, United Arab Emirates
📧 privacy@kunuzna.com

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